Terms of services

Welcome to HoloSpyn.com ("Company", "we", "our", "us"). By accessing or purchasing from our website (the "Site"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree with any part of these Terms, you must not use our Site.

1. General Conditions

We reserve the right to refuse service to anyone for any reason at any time. Your use of our Site and any purchases made are at your own risk. The content of this Site is provided "as is" and "as available" without warranties of any kind. We do not guarantee that the Site will be uninterrupted, secure, or error-free.

2. Eligibility

By using our Site, you confirm that you are at least the age of majority in your jurisdiction and legally capable of entering into contracts. If you are using the Site on behalf of an entity, you warrant that you have the authority to bind that entity to these Terms.

3. Product Information and Availability

All descriptions, images, and prices of products are subject to change at any time without notice. We make every effort to display our products accurately, but we do not guarantee that product descriptions or other content on the Site are error-free. We reserve the right to discontinue any product at any time.

4. Orders, Payment, and Pricing

All orders placed through our Site are subject to acceptance and availability. We reserve the right to refuse or cancel any order at our discretion. We reserve the right to correct pricing errors even after an order has been placed. Payments must be made through approved payment methods. If a payment dispute arises, we reserve the right to suspend or cancel your order.

5. Shipping, Returns, and Refunds

Shipping times may vary based on location and availability. We are not responsible for delays beyond our control, including carrier delays and customs processing. Our return and refund policy is detailed on our Site and is incorporated into these Terms by reference. Refund eligibility is subject to our sole discretion and compliance with our return policy.

6. Customer Responsibilities

Customers are responsible for ensuring that all information provided during the checkout process is accurate, including shipping addresses and payment details. We are not responsible for lost or undelivered items due to incorrect address information provided by the customer. Customers must also ensure they comply with any applicable import duties, taxes, and regulations in their location.

7. Prohibited Activities

You may not use our Site for any unlawful purpose or to violate any regulations. Prohibited activities include, but are not limited to:

  • Engaging in fraudulent or deceptive practices

  • Attempting to gain unauthorized access to our systems

  • Using automated means to scrape or extract data from our Site

Violation of these provisions may result in order cancellation and legal action.

8. Intellectual Property

All content on the Site, including text, graphics, logos, and product designs, is owned by or licensed to us and protected under applicable copyright, trademark, and intellectual property laws. Unauthorized reproduction, distribution, or modification of any content is strictly prohibited.

9. Third-Party Links and Services

Our Site may contain links to third-party websites or services that are not affiliated with us. We are not responsible for the content, privacy policies, or practices of third-party websites and encourage you to review their terms before using them.

10. Disclaimer of Warranties

To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the Site will meet your expectations or that any defects will be corrected.

11. Limitation of Liability

To the fullest extent permitted by law, HoloSpyn.com, its directors, employees, or affiliates shall not be liable for any indirect, incidental, punitive, or consequential damages arising from your use of the Site or purchase of our products. Our total liability for any claim related to these Terms shall not exceed the amount you paid for the product in question.

12. Indemnification

You agree to indemnify and hold harmless HoloSpyn.com, its affiliates, and employees from any claims, damages, losses, or expenses resulting from your violation of these Terms, misuse of the Site, or infringement of any rights of another party.

13. Force Majeure

We are not liable for any failure or delay in performance due to events beyond our reasonable control, including but not limited to acts of God, natural disasters, strikes, supply chain disruptions, or government actions.

14. Termination

We may suspend or terminate your access to our Site at any time, without prior notice, if we believe you have violated these Terms. Upon termination, your obligations under these Terms shall survive.

15. Dispute Resolution

Any disputes arising under these Terms shall first be attempted to be resolved through good-faith negotiations. If unresolved, disputes shall be subject to binding arbitration under the laws of England and Wales. You waive any right to participate in class-action lawsuits against us.

16. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will take effect immediately upon posting on our Site. Your continued use of our Site constitutes acceptance of any updated Terms.

17. Governing Law

These Terms shall be governed and construed in accordance with the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

18. Contact Information

For support or questions about these Terms, contact us at support@holospyn.com.