Privacy policy

At HoloSpyn.com ("we", "our", "us"), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from our website (the "Site"). By using our Site, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect personal information that you provide to us directly, including but not limited to:

  • Personal Identification Information: Name, email address, mailing address, phone number, payment information.

  • Usage Data: Information about how you interact with our Site, such as IP addresses, browser types, and device information.

  • Cookies and Tracking Technologies: We use cookies to collect information and improve our service. You can adjust your browser settings to refuse cookies, but some parts of the Site may not function properly.

2. How We Use Your Information

We use the personal information we collect for various purposes, including:

  • To process your orders and deliver the products you purchase.

  • To communicate with you, including order updates, customer service, and marketing communications (with your consent).

  • To improve our products, services, and website functionality.

  • To comply with legal obligations and prevent fraud.

3. How We Share Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following ways:

  • Service Providers: We may share your information with third-party service providers who assist with processing payments, fulfilling orders, and delivering products.

  • Legal Compliance: We may disclose your information to comply with legal obligations or respond to valid requests from public authorities, including legal processes or government regulations.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless otherwise required by law. After this period, your information will be securely deleted or anonymized.

5. Your Rights

You have the right to:

  • Access and update your personal information.

  • Request the deletion of your personal information, subject to certain exceptions.

  • Withdraw consent to marketing communications at any time.

  • Opt out of cookies or change your cookie preferences.

To exercise these rights, please contact us at support@holospyn.com.

6. Security of Your Information

We take the security of your personal information seriously and implement reasonable security measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee its absolute security.

7. International Transfers

As a UK-based company, your personal information may be transferred and processed outside of the UK. We will take appropriate measures to ensure your information is protected in accordance with applicable privacy laws.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, with the updated date at the top. Please review this policy periodically to stay informed about how we are protecting your information.

9. Contact Information

If you have any questions or concerns about this Privacy Policy or the way we handle your personal information, please contact us at support@holospyn.com.